Care & Nursing Home 
INSURANCE

Care homes operate in a complex, regulated environment where delivering safe, person-centred care is essential. From staffing and safeguarding to compliance with CQC standards, care providers face a range of operational and legal responsibilities — and the right insurance policy should reflect that.

We offer tailored insurance solutions for:

  • Residential and nursing homes
  • Retirement and rest homes
  • Specialist care providers (learning disabilities, mental health, sensory loss, etc.)

Protecting your care business, residents, and reputation

KEY COVERS INCLUDES:

Property protection

From Business fixtures and fittings to medical equipment and supplies, safeguarding your physical assets against fire, theft, or natural disasters is essential. If the business own the building, it also has to be covered —so you’re prepared to repair or replace anything if the unexpected happens.

Residents’ and Staff Property Cover

Cover for personal belongings (typically up to £1,000 per person; money up to £100). The cover might be included automatically or can be offered as an option.

Public Liability Insurance

Protection against claims arising from accidents or injuries that occur on the premises. This cover may include slips and falls, property damage, or other third-party liabilities. We can offer increased Public Liability Limits – Up to £10 million if required. 

Product Liability Insurance

Protection cover for goods or food provided by the care home. 

Employer liability insurance

This protection is essential and legally required to cover work-related injuries or illnesses. It provides medical benefits and wage replacement for employees who are injured or become ill during the course of their employment.

Business Interruption Insurance

Protects your income if your care home is temporarily unable to operate due to an insured event (e.g., fire or flood), including potential loss of registration.

OPTIONAL COVERS AVAILABLE:

Medical Malpractice Cover

Healthcare providers, including doctors, nurses, and other medical professionals, need malpractice insurance to protect themselves against claims of negligence or medical errors that result in patient harm. This type of insurance helps cover legal expenses and potential damages.

Increased Limit of indemnity for public/product liability

Option to increase cover to £10 000 000

Loss of Registration

Compensation if CQC registration is lost for reasons beyond your control.

Abuse Cover

This cover protects the business against claims of physical, sexual, emotional, or financial abuse made by residents or third parties. It’s essential due to the vulnerability of residents and the high risk of such allegations.

Loss of Accounts Receivable

Cover for untraceable debts if records are lost due to an insured event (typically up to £25,000).

Engineering Inspection Cover

For lifts and other equipment that require statutory checks.

Directors and Officers Liability Insurance

D&O insurance protects the directors and officers of the organisations against claims alleging wrongful acts, errors, or omissions in their management decisions. It provides cover for legal expenses and damages arising from these claims.

Legal Expenses Cover

Provides coverage for legal costs in case of disputes or legal issues.

Get in touch to discuss your needs

Submit your details BELOW TO get the protection your business deserve!

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